FAQs

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23 - 08 - 2023

What time do I need to order by for same-day shipping?

We aim to post all orders placed before 1pm GMT, Monday-Friday the same day. 

23 - 08 - 2023

Do you offer express shipping for UK orders?

We offer a DPD courier option which guarantees delivery within 48 hours (excluding weekends). This service is available free of charge on UK orders over £100 in value.

23 - 08 - 2023

Can you leave the package in a safe place?

If your package is sent with Royal Mail, you can ask your postman or woman to leave in a safe place. If the order is sent with DPD courier, you...

23 - 08 - 2023

Are you open at the weekend and on bank holidays?

We’re here from Monday to Friday 9-5pm, excluding bank holidays. You’re welcome to email us at sales@goodhealthnaturally.com and we’ll get back to you when we’re back in the office. 

23 - 08 - 2023

How much do I need to spend for free postage?

For UK orders, we offer free postage on orders over £30 in product value. Please note, this may differ on practitioner, trade and international orders.

23 - 08 - 2023

I’m having a technical issue. What should I do?

Unfortunately, these things happen from time to time. Give us a call during opening hours and we’ll do our best to resolve this.

23 - 08 - 2023

I have a problem with my order – what should I do?

If your package arrives damaged or you have a problem with the products received, this should be reported within 5 working days of receiving your items. You can either give...

23 - 08 - 2023

Whoops, I missed an item off my order. Can I add this?

If your order hasn’t been sent, we will do our best to accommodate you. Please have your order number ready and give us a call on 0333 7777 333, then...

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The information provided on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition. The information on this website is not intended to diagnose, treat, cure or prevent any disease. Never disregard medical advice or delay in seeking it because of something you have read on the Good Health Naturally site. Product sold on this site are for personal use and not for resale. All orders placed through this website are subject to Good Health Naturally acceptance, in its sole discretion. This means that Good Health Naturally may refuse to accept, or may cancel, any order, whether or not it has been confirmed, without liability to you or any third party. Good Health Naturally reserves the right to discontinue any program or offer.
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